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CLUB NEWS | County Awarded EFL Family Excellence Status for Third Consecutive Season

2 May 2019

Newport County AFC have received 'Family Excellence Status' for its 2018/19 matchday provision for the third year in a row.

The award recognises continuous improvements and best practice in family engagement across the leagues and supports clubs' efforts to attract and retain young fans of the future. 

County received two 'mystery family' visits throughout the 2018/19 season, with their feedback and reports determining the club's 'Family Excellence' status. 

As well as continuing to provide excellent family provisions inside the stadium, County have introduced supporters guides specially designed for younger supporters, not to mention County's much loved mascot, Spytty the Dog who continues to provide the same fun-filled entertainment for younger fans and families alike.

The Matchday Marquee was also noted to be a particular strength, with live music on offer almost week-by-week, be sure to pop in before kick-off at County's next home match!

As they often are by many away supporters that visit Rodney Parade, our stewards were also praised for their hard work on matchdays. Keep it up, guys!

If you have any thoughts on matchdays at Rodney Parade and want to get in touch, why not send us an email at office@newport-county.co.uk 

On the award scheme as a whole, EFL Chief Executive Shaun Harvey, said: "It has been fantastic to see the continued dedication and improvement made by EFL clubs in offering engaging matchday experiences for families. More clubs than ever before are being recognised for offering true family value and a consistently high level of service and innovation, with the EFL’s long-running Family Excellence Scheme helping to produce positive and impactful change across the League, while driving a real focus on the overall matchday experience. 

“I would like to congratulate the clubs that have achieved Family Excellence status and those that have been awarded Gold status this year. We look forward to continuing our work with clubs to help drive change, and support the continued effort to attract and retain future generations of supporters.” 

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