Further to our communication confirming the formal end of the season 2019-20, the followinginformation outlines the approach for 2019-20 season ticket and match day ticket holders(including hospitality).
These are difficult economic times for everyone, club and supporter alike. We know many of you will be struggling and the club’s Board has been reviewing its budgets and cashflow forecasts on a regular basis to take account of both the uncertainty over the end of the 2019- 20 season, and the likelihood of a significant period of the 2020-21 season being played behind closed doors.
The Club appreciates season ticket holders for 2019-20 will miss four home matches as a result of the decision to end the season.
However, season ticket holders will be aware the savings received for purchasing a season ticket compared to buying a match day ticket for each home fixture amount to more than four ‘free’ matches a season. The actual savings vary based on ticket type but, as a guideline, tickets purchased during the ‘early bird’ renewal period last year saved, on average, the cost of nine games while those purchasing during the ‘general sale’ period saved the equivalent of seven match tickets.
With this in mind, and with finances uncertain for all professional football clubs ahead of decisions regarding the 2020-21 season, the Club would hope season ticket holders do not feel the need to request refunds.
However, the Club recognises everyone’s circumstances are different and should any 2019- 20 season ticket holders feel it necessary to request a refund, please email firstname.lastname@example.org to allow arrangements to be made.
Likewise, we recognise the disappointment of all supporters at not being able to attend the remaining matches of the regular League Two season, and that some will have purchased match day tickets in advance. We also understand, as we have said, that many of our supporters will be facing difficult economic circumstances. Should any supporters wish to receive refunds for match tickets purchased in advance for any of these games, they should email email@example.com.
Please note proof of purchase will be required. The Club would once again like to thank all our fantastic supporters for their continued backing during these difficult times. Please stay safe.